Privacy Policy

How Cluckies collects, uses, and protects information

Effective date: March 14, 2025

Welcome to Cluckies.

We operate the website and online presence at https://cluckieshot.com (the “Service”). This Privacy Policy governs your visit to the Service and explains how we collect, safeguard, and disclose information that results from your use of the Service.

We use your information to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy unless a stricter rule applies by law. Unless otherwise defined here, capitalized terms match any posted Terms of Use or similar agreement on the Service, if and when those terms are posted.

If we post Terms of Use or similar terms on the Service (“Terms”), those Terms together with this Privacy Policy constitute your agreement with us regarding the Service (“Agreement”).

Service
means the digital services made available by Cluckies through https://cluckieshot.com (for example this site, linked pages, forms, and related integrations), as well as other Cluckies-hosted web properties we identify as part of the Service.
Personal Data
means information about an identified or identifiable individual.
Usage Data
is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example duration of a page visit).
Cookies
are small files stored on your device (computer or mobile device).
Data Controller
means the party that determines the purposes and means of processing Personal Data. For this Privacy Policy, Cluckies is the Data Controller for Personal Data processed in connection with this Service, subject to contracts with partners (for example processors) where noted.
Data Processors (or Service Providers)
means persons or entities that process data on behalf of the Data Controller to help us operate the Service.
Data Subject
is the individual who is the subject of Personal Data.
User
is the individual using the Service (and generally corresponds to the Data Subject where Personal Data is involved).

We collect several types of information for various purposes related to providing and improving the Service.

Personal Data

While using the Service we may ask you to provide certain Personal Data that can be used to contact or identify you. This may include, but is not limited to:

  • 0.1 Email address
  • 0.2 First name and last name
  • 0.3 Phone number
  • 0.4 Address, country, state or province, postal code, and city
  • 0.5 Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. Where required, we will obtain consent and you may opt out of certain communications by following unsubscribe instructions or by contacting us using the methods described in Contact Us.

Usage Data

We may collect information that your browser sends whenever you visit the Service or when you access the Service through a device (“Usage Data”). Usage Data may include your Internet Protocol address (for example IP address), browser type and version, pages you visit on the Service, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data.

When you access the Service with a device, Usage Data may also include device type, device identifiers, device IP address, operating system, browser type, and similar diagnostic data.

Location Data

We may collect and use information about your location if you permit it (“Location Data”). We use Location Data to provide or improve features where location is relevant. You may enable or disable location services through your device settings.

Tracking and Cookie Data

We use cookies and similar technologies to track activity on the Service and store certain information.

You can instruct your browser to refuse cookies or to alert you when cookies are being sent. If you do not accept cookies, some parts of the Service may not function properly.

Examples of Cookies we may use include:

  • 0.1 Session Cookies — to operate the Service
  • 0.2 Preference Cookies — to remember your preferences and settings
  • 0.3 Security Cookies — for security purposes
  • 0.4 Advertising Cookies — to deliver ads that may be relevant to you where we use advertising technologies

Other Data

Depending on how you interact with us, we may collect additional information you voluntarily submit (for example catering or franchise inquiry details, event information, resumes and application materials, or content you upload). The specific fields depend on the form or program and are limited to what you choose to provide.

Cluckies uses collected data for purposes that may include:

  • 0.1 Providing and maintaining the Service
  • 0.2 Notifying you about changes to the Service
  • 0.3 Allowing you to participate in interactive features when you choose
  • 0.4 Providing customer support
  • 0.5 Gathering analysis to improve the Service
  • 0.6 Monitoring usage of the Service
  • 0.7 Detecting, preventing, and addressing technical issues
  • 0.8 Fulfilling purposes disclosed when you provided the information
  • 0.9 Carrying out obligations and enforcing rights under agreements between you and us, including billing and collection where applicable
  • 0.10 Providing notices about accounts or subscriptions where applicable
  • 0.11 Providing news, offers, and information about goods, services, and events similar to those you purchased or requested, subject to consent and opt-outs where required
  • 0.12 Any other manner described when you provided the information
  • 0.13 Any other purpose with your consent where consent is legally required

For online ordering, pickup, and delivery, we partner with Toast. When you submit an order via Toast-hosted checkout linked from our Service, payment and order fulfillment data is processed according to Toast’s terms and privacy policy.

We retain Personal Data only as long as needed for purposes described here, unless a longer retention period is required or permitted by law (such as legal, tax, or accounting obligations).

We may retain Usage Data for internal analysis. Usage Data is generally retained for a shorter period, except when needed to strengthen security, improve functionality, or comply with legal requirements.

Your information, including Personal Data, may be transferred to—and maintained on—systems located outside your state, province, country, or jurisdiction where privacy laws may differ.

If you are located outside the United States and provide information to us, please note that we may process data in the United States. Your use of the Service followed by providing such information may represent your agreement to that transfer, where permitted by law.

We take steps we consider reasonable to help ensure your data is treated securely and consistently with this Privacy Policy and applicable law.

We may disclose Personal Data we collect or that you provide in situations including:

  • 0.1 Business transactions. If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, Personal Data may be transferred as part of that transaction as permitted by law.
  • 0.2 Other cases. We may disclose information:
    • 0.2.1 To affiliates and subsidiaries
    • 0.2.2 To contractors, service providers, and partners who support our business
    • 0.2.3 To fulfill the purpose for which you provide it
    • 0.2.4 For example, to display a customer or partner name or logo where you have agreed
    • 0.2.5 For any other purpose disclosed when you provide the information
    • 0.2.6 With your consent where consent is required
    • 0.2.7 If we believe disclosure is necessary or appropriate to protect rights, property, or safety of Cluckies, our customers, or others, as permitted by law

The security of your data is important to us, but no method of transmission over the Internet or electronic storage is completely secure. While we use commercially reasonable safeguards, we cannot guarantee absolute security.

If you are in the European Union (EU) or European Economic Area (EEA), certain GDPR rights may apply.

We aim to take reasonable steps to allow you to access, correct, amend, delete, or limit use of your Personal Data where applicable.

If you wish to understand what Personal Data we hold or request removal from our systems where applicable, please contact us using the methods in Contact Us.

Depending on circumstances, you may have rights including access, rectification, objection, restriction, portability, and withdrawal of consent where processing is based on consent. We may need to verify your identity before responding. We may not be able to provide certain features without necessary data.

You may lodge a complaint with a supervisory authority in your country of residence within the EEA.

CalOPPA requires certain websites that collect personally identifiable information from California consumers to post a conspicuous privacy policy describing the information collected and how it is shared.

Consistent with CalOPPA, we aim to provide the following:

  • 0.1 Users can browse portions of our site without necessarily providing Personal Data (some features may require information)
  • 0.2 Our Privacy Policy is linked from the site footer and includes the word “Privacy”
  • 0.3 Material changes to this Privacy Policy will be reflected on this page and may be communicated as described in Changes to This Privacy Policy
  • 0.4 Users may request updates to certain personal information by contacting us using the methods in Contact Us

Do Not Track

Some browsers support a “Do Not Track” (DNT) setting. There is not yet a uniform industry standard for how websites must respond to DNT signals. We may not respond to all DNT signals in a uniform way. You can manage cookies and similar technologies through your browser settings.

If you are a California resident, you may have certain rights under the CCPA regarding Personal Information. This section summarizes those rights generally; availability depends on your situation and current law.

You may submit the following categories of requests, subject to verification and lawful exceptions:

  • 0.1 What personal information we have about you. If you make this request, we may provide (to the extent required and permitted):
    • 0.0.1 The categories of personal information we have collected about you
    • 0.0.2 The categories of sources from which we collect your personal information
    • 0.0.3 The business or commercial purpose for collecting, using, or disclosing personal information
    • 0.0.4 The categories of third parties with whom we share personal information
    • 0.0.5 The specific pieces of personal information we have collected about you
    • 0.0.6 The categories of personal information sold (as “sale” is defined by applicable California law), and the categories of third parties to whom it was sold; or a statement that we have not sold your personal information in that sense
    • 0.0.7 The categories of personal information disclosed for a business purpose and the categories of recipients

    You may be entitled to receive this information up to two times in a rolling twelve-month period. When you make the request, the information provided may be limited to the personal information collected in the previous 12 months, where applicable.

  • 0.2 Deletion. You may request that we delete personal information we collected, subject to exceptions (for example where retention is required to complete a transaction, detect security incidents, or comply with law). Deletion may be accomplished by deleting or de-identifying information where appropriate. If you request deletion, you may not be able to use certain features that require that information.
  • 0.3 Opt out of sale or sharing. We do not sell your personal information for money. Some transfers may be considered a “sale” or “sharing” under California law depending on the facts. If you submit a request to opt out of those transfers where applicable, we will honor that request as required by law.

We will not discriminate against you for exercising rights under the CCPA.

To exercise these rights, contact us using the methods in Contact Us. For more information about the CCPA, visit the official California Legislative Information website. The CCPA took effect on January 1, 2020, and has been amended over time (including by the CPRA).

We may use third-party companies and individuals (“Service Providers”) to facilitate the Service, perform services on our behalf, analyze usage, host infrastructure, provide marketing tools, or support security.

These parties may access Personal Data only to perform work for us and are expected to protect the information and use it only for those purposes.

We may use third-party Service Providers to monitor and analyze use of the Service.

We may use third-party tools to automate development, testing, and deployment of the Service. Those tools may process technical metadata in connection with code and infrastructure operations.

We may use remarketing services to advertise to you on third-party websites after you visit the Service, where permitted. Vendors may use cookies or similar technologies based on your past visits.

We may provide paid products or services through the Service. Payments may be processed by third-party payment processors. We do not store full payment card details on our servers; card data is provided to processors subject to their policies and standards such as PCI-DSS, where applicable.

The Service may contain links to sites not operated by us (for example social platforms, maps, or our ordering partner). If you follow a third-party link, you will be subject to that third party’s policies. We encourage you to review their privacy policies.

We do not control and are not responsible for third-party content or practices.

The Service is not intended for use by children under the age of 18 ("Child" or "Children").

We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us using the methods in Contact Us. If we become aware that we have collected Personal Data from Children without verification of parental consent where required, we take steps to remove that information from our servers.

We may update this Privacy Policy periodically. Updates will be posted on this page, and we may revise the Effective Date.

Where appropriate, we may provide additional notice through the Service before material changes become effective. Please review this page periodically.

For questions about this Privacy Policy or to exercise privacy rights where applicable, contact:

For privacy-specific requests (including GDPR or California requests where applicable), include enough detail for us to verify and respond (for example your name and the email or phone associated with your inquiry).